Teleradiology Services for Radiology Group Practices

Radiology Group Practices, with less than 30 Diagnostic Radiologists, have been the foundation of Argus Radiology’s Personalized TeleRadiology service!

We recognize the unique healthcare dynamic where the hired company (Argus Radiology) isn’t providing service to paying customer (Radiology Group Practice).… but rather the customer’s end-user client (Hospital and Emergency Department). Since 2009, Argus has demonstrated the consistent ability to provide a level of service that reflects the quality and reliability that our on-site client (Radiology Group) has worked hard to establish

Argus Radiology – Radiologist Owned & Operated

Through experience and Radiologist owned leadership, Argus Radiology goes beyond depending upon the feedback of, “No news is good news!

While no news is better than the alternative, as well as a traditional method of grading teleradiology, Argus doesn’t necessarily agree. Through active interaction, surveys, monitoring, and good old fashion listening, Argus seeks out dissatisfaction to intercept challenges before they magnify into problems. “Good news is good news!

Argus Radiology – Customer Retention through Consistent Reliability 7+ years

At the core of Argus’ service is the ability to provide 24/7 consistent interpretations throughout the year (including the seasonality fluctuations that contribute to many teleradiology companies faltering… and when you are most dependent).  Minimizing turnaround time fluctuations (including high-demand summer months) is essential to fulfilling our customer’s expectations.

Turn Around Time Consistency

A graph of Argus Radiology's consistant read times over the last 2 years

Consistency of service has translated into customer retention. Argus Rad (since 2009) has retained 95% of its clients long-term. Meanwhile, the majority of Argus Radiology’s business has arrived due to dissatisfied with their current vendor.

Top 10 Argus Radiology’s Benefits to Radiology Group Practices (<30 Rads)

  1. Argus Personalization (with consistency of staff) is able to limit the number (5-7) of radiologists assigned to each facility.
  2. Direct phone number (no screening) of our Radiologist provided at the bottom of each report.
  3. Quick and easy web-based RIS/PAC system (streamlined and eliminates unnecessary data capturing)
  4. Responsiveness 24/7/365 with ability to order reports Prelim or Final (overflow purposes)
  5. Stoke Protocol and Trauma Enhanced Workflow
  6. Turnaround times averaging under 20 minutes consistently
  7. Quality and Accuracy of reports (accuracy rates over 99.89% with 3% studies peer-reviewed)
  8. Joint Commission Accreditation
  9. Workflow efficiencies tailored to your needs
  10. Argus has never lost (since 2009) a customer due to dissatisfaction!  Glowing references!

Argus Radiology – A Partner you can Trust (non-predatorial)

Trust is essential to a “Radiology Group” – “TeleRadiology Company” partnership!

Here are some additional factor’s that Argus has put into place so that your Radiology Group Practice’s do not have to look over its shoulder and can sleep or vacation in the manner intended.

  • Standard non-compete/non-preditorial provisions in the contract:

“For a period of two (2) years from the termination of this Agreement for any reason whatsoever, neither party shall in any way, directly or indirectly, for itself or on behalf of or in conjunction with any other person, partnership, firm or corporation, solicit for employment, seek to hire, or hire any employee or contractor of the other party, whether as an employee or an independent contractor.”

  • Teleradiologist owned (without venture capitalist or investor pressure to grow an investment).
  • Long-term established relationship (references provided upon request).

A cartoon depicting a Frankenstein type graphic of an evil teleradiology companyBottom-line: Trust is established through transparency reinforced by consistent personal contact.

Argus Radiology’s Key Points of Differentiation:

  • Radiologist owned and managed (radiologist leadership ensures every concern is addressed with patient care at the forefront)
  • Transparent Turn-Around-Times (consistently averaging < 20 minutes since Jan. 1, 2013)
  • Accuracy rates over 99.89% (discrepancies between 2013-2015 < 0.11% – lower than any documented study measuring discrepancy rates of TeleRadiology companies)
  • Direct Access to Radiologists (direct phone # to the reading Radiologist is located at the bottom of each report)
  • Quality of Reports (based upon comments and feedback provided new clients in blinded surveys)
  • Quick and easy web-based RIS/PAC system (submitting, viewing and receiving reports with 24-hour support)
  • Business model unique to TeleRadiology – credentialing and/or assigning a limited, 5-10, Radiologists per facility. This structure minimizes the efforts required by those credentialing, improves familiarity and communication between ordering physician, staff and radiologist with the ultimate result (we believe) enhanced patient care.
  • Trust – Non-preditorial Argus Radiology is working with/for you. Our non-compete, standard, contract prohibits Argus from expanding services at our client’s facilities 2-years beyond dissolution of contract
  • Redundant staffing (24*7*365 availability)
  • Sub-Specialty reads with MRI, CT, and US pricing discounts available (volume based)
  • Preliminary & Final Reports (with added flexibility to order STAT or ROUTINE reports)
  • Personalized service tailored to your needs, your work-flow, and your connection abilities/desires (high customer-satisfaction surveys result)
  • Joint Commission Accredited

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Argus By The Numbers

Argus Radiology provides turnaround times consistently averaging < 20 minutes with a 99.89% clinical accuracy rate. These numbers are updated monthly on our website home page for transparency and accountability. Beyond exemplary metrics, our radiologists are patient-focused, directly accessible, and personable.